Privacy Policy & Terms of Service
Last updated: August 21, 2026
Dumbcoder ("we," "us," "our") is a technology entity that designs and develops mobile games and software solutions. With this Privacy Policy, we aim to explain how and why we gather, store, share, and use your personal data in a manner consistent with the laws of the countries where we do business.
This Privacy Policy applies to our websites, mobile applications (including Arrow Pixel, Zoozle Logic Puzzle and future titles), marketing and advertising activities across platforms, and other related services that we may provide to you from time to time (collectively, the "Services").
We are the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. Under this Terms of Service & Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile applications, access and/or play our games, visit our websites, or interact with our Services.
Collection of Information
Personal Data Collected Directly from You
We process your personal data in order to provide the Services when you download, access, and/or play our games, visit our websites, or use our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:
- Information collected via customer support channels: When you interact with us via email or support channels, we ask you to provide your username and email address, along with any information you choose to provide to assist you (such as Game ID, device brand and model, advertising ID, transaction records, or device language).
- Information you provide when using our Games: When you play our games (such as Arrow Pixel, Zoozle Logic Puzzle), we may ask you to choose a username or player profile name.
- Feedback and ratings: Any feedback, bug reports, and ratings you provide relating to our Services.
Information We Collect Automatically Through the Services
We collect several different types of information for various purposes to provide and improve our Services to you, including:
- Log Information: We log information about your use of the Services, including the type of device you use, the features you use, access times, and your location based on your Internet Protocol ("IP") address.
- Device Information: We collect information about the device you use to access the Services, including manufacturer, model, operating system, time zone, and system language.
- Device Identifiers: Online identifiers of the device you use to access the Services, including IDFA, Google Ads ID, and Google Play / Apple Game Center identifiers where applicable.
- Usage Information: Information relating to your gameplay and use of the Services, including game progress, level completion, scores, achievements, and interactions.
- Consumption Information: Information about your consumption habits within our games, including purchases made with both virtual and real currencies and the receipt of virtual in-game goods.
Information We Collect from Third Parties
If you log into the Services using a third-party site or platform such as Apple Game Center, Google Sign-In, or social networks, we access information about you from that site or platform in accordance with the authorization procedures determined by such third party, provided that you have granted appropriate consent.
Use of Information — Purpose and Legal Basis
We use information about you for the following purposes:
- To provide, operate, and maintain the Services and the game experience;
- To enable game features, ensure in-app purchases are activated, and provide player support;
- To optimize our Services for your device;
- To communicate with you regarding updates, technical notices, security alerts, and support messages;
- To detect, prevent, and address technical issues, bugs, and security risks;
- To serve advertising and analyze trends, usage, and activities in connection with the Services;
- To comply with legal obligations and enforce our terms.
Storage and Retention of Information
Your information is kept for as long as necessary to provide you with the Services or otherwise fulfill the purposes described above, unless further storage is required in order to establish, exercise, or defend a legal claim or to comply with applicable law.
Sharing of Information
We disclose information about you to the following categories of recipients:
- Service providers: Hosting and infrastructure partners (such as Firebase Hosting) and backend providers assisting our operations;
- Social networks: When you use optional social sharing features;
- Legal & regulatory authorities: If required to disclose personal data by applicable law, rule, regulation, or legal process, or to protect the safety and rights of Dumbcoder, our players, or others;
- Advertising network partners: For serving advertisements within the Services where permitted and with applicable user consent. We do not sell your personal data.
Children's Privacy
Use of our mobile game Services is limited to users aged 13 years and above (or 16 years and above in the European Economic Area). If you accept this Privacy Policy and use the Services, you warrant that you meet the applicable age requirements. We do not knowingly collect personal data from children below these age thresholds.
Security
The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.
Payments
We may provide paid products, virtual items, and/or services within our games. In that case, we use third-party platforms for payment processing (e.g., Apple App Store In-App Purchases, Google Play In-App Billing). We do not store or collect your payment card details directly.
Your Rights
Depending on your jurisdiction, you have rights in relation to your personal data, including the rights to Access, Rectification, Erasure, Data Portability, Restriction, and Objection to processing. To exercise any of these rights, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date and become effective upon publication.
Contact Us
If you have any questions about this Privacy Policy, wish to learn more about how we process your personal data, or wish to request data deletion, please contact us at: gdteam.aly@gmail.com.